Restaurants

Our restaurant management plugin is a powerful tool designed to help restaurants take full control of their operations. It supports order tracking, menu customization, inventory management, table reservations, and staff coordination—all from a single, user-friendly dashboard. Perfect for streamlining service and boosting efficiency.

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Food Ordering/Delivery system

KC Relics helps restaurants take full control of their digital operations. We build custom restaurant management systems that streamline orders, reservations, payments, and customer engagement—turning everyday operations into efficient, revenue-driven digital workflows. Our solutions help restaurants scale smarter, reduce reliance on third-party platforms, and create a seamless experience for both staff and customers.

User Walkthrough

This video provides a concise overview of our Restaurant Management System, featuring user walkthroughs for managers, customers, and delivery drivers. Discover how each user can navigate the system effectively, manage orders, customize menus, and streamline deliveries. Watch now to see how our solution enhances the restaurant experience for everyone involved!

Adding Products and Promotions

This video guides you through the backend process of adding products and setting up promotions in our Restaurant Management System. Learn how to effortlessly manage your menu items, adjust pricing, and create enticing promotional offers to attract customers. Watch now to optimize your product management and boost sales with effective promotions!

Core Features

Key Features

The dashboard serves as the control center for the Restaurant Management System, providing users with real-time insights into daily operations. It displays key metrics such as total sales, pending orders, active reservations, and inventory levels, allowing managers to monitor performance and make data-driven decisions quickly. The dashboard can be customized with widgets that highlight the most relevant information for each user role, ensuring that managers and staff have easy access to the data they need.

How It Works: 

    • Upon logging in, users are presented with a customizable interface that updates in real-time.
    • Key performance indicators (KPIs) are automatically calculated and displayed, allowing for quick assessments of business health.
    • Users can rearrange or add widgets to prioritize information relevant to their roles.

 

This feature enables customers to place orders directly through the restaurant’s website or mobile app. Customers can easily browse the menu, select items, customize orders, and choose between dine-in, takeout, or delivery options. The system processes these orders in real-time, ensuring accurate order fulfillment and immediate updates to inventory levels. Secure online payment options provide a seamless checkout experience.

How It Works:

    • Customers navigate the menu to select items, adjusting quantities and making customizations as needed.
    • Once selections are made, they proceed to a secure checkout page where payment information is entered.
    • The order is processed instantly, updating inventory and notifying kitchen staff for preparation.

 

Delivery management streamlines the process of fulfilling delivery orders, ensuring timely service to customers. The system assigns delivery orders to drivers based on their current location and workload, optimizing routes for efficiency. Real-time tracking provides customers with updates on their order status, enhancing transparency and satisfaction.

How It Works:

    • Orders marked for delivery are automatically routed to available drivers.
    • The system uses GPS technology to provide the most efficient delivery routes.
    • Customers can track their order status in real-time via a tracking link sent to their devices.

This feature offers powerful analytical tools that help restaurant managers assess performance metrics. Users can generate detailed reports on sales, customer preferences, and inventory levels directly from the dashboard. Key performance indicators (KPIs) are tracked to provide insights into business health and promotional effectiveness, enabling data-driven decision-making.

How It Works:

    • Managers can access the reporting section to select specific metrics and time frames for analysis.
    • Reports are generated automatically, summarizing key data points in visual formats such as graphs and charts.
    • Insights from reports can be used to adjust strategies, menu items, and marketing efforts.

 

 

  • Customer Profiles

    The system allows for the creation of detailed customer profiles that store preferences, order history, and contact information. This enables personalized service, helping staff anticipate customer needs and tailor experiences.

  • Feedback and Reviews

    The system facilitates customer feedback collection through surveys and review prompts after orders. This feedback can be analyzed to improve services, menu offerings, and overall customer satisfaction.

  • Marketing Tools

    Built-in marketing tools enable restaurants to create and manage email campaigns, promotions, and social media posts directly from the platform. Users can segment customer lists for targeted marketing, enhancing customer engagement.

  • Payment Processing

    Integrated payment processing supports various payment methods, including credit/debit cards, mobile wallets, and cash transactions. The system ensures secure transactions and can manage tips and split payments for customer convenience.

  • Multi-location Management

    For chains or franchises, the system allows centralized multi-location management, enabling users to oversee inventory, staff, and menus for consistency and efficiency.

  • Loyalty Program Management

    This feature allows restaurants to create and manage loyalty programs that reward customers for repeat visits. Customers can earn points for each purchase, which can be redeemed for discounts or free items, encouraging customer retention.

Key Benefits

Comprehensive Solution

The system automates key functions like order processing, inventory tracking, and employee scheduling, reducing manual tasks and minimizing errors. This efficiency allows staff to focus on providing outstanding customer service.

User-Friendly Interface

With features like online ordering, reservation management, and personalized profiles, the system elevates the dining experience. Customers can easily place orders and receive tailored promotions, fostering loyalty and repeat visits.

Scalable and Flexible​

Integrated analytics and reporting tools deliver valuable insights into sales trends, customer behavior, and operational performance. This data empowers owners to make informed decisions and optimize marketing strategies for growth.

Why Choose the System

Streamlined Operations​

A single, unified platform that manages inventory, orders, customers, and staff in one place—eliminating complexity, improving efficiency, and giving restaurant owners more time to focus on growth and customer experience.

Enhanced Customer Experience

Designed for ease of use, the system features an intuitive interface with clear workflows and visual dashboards. Staff can onboard quickly, access critical information instantly, and handle orders or payments with confidence—reducing training time and improving daily efficiency.

Data-Driven Insights

Built to scale with your business, the system adapts seamlessly from a single location to multiple outlets. With flexible configuration for menus, promotions, and staffing, it evolves as you grow—making it a long-term digital foundation for modern restaurant operations.

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